FAQ
Due to the nature of our business, we have the pleasure of working with many independent designers as well as worldwide suppliers, therefore returns are processed on a case by case basis. Our customers' happiness is of utmost importance to us and we'll be doing our best to help you with your orders. The customer would have to pay for their own shipping label to the warehouse.
2. What is the free stylist services all about?
For the first time in E-commerce history, we are proud to provide unique services to our customers such as a free consultation with stylists on staff. If you have any questions regarding sizing, what to wear for your body type and need recommendation on what to purchase, you can contact us at store@raredreamer.com with the subject title of "stylist consultation" and one of our stylists will get in touch with you.
3. How can I have the best experience shopping from Raredreamer.com?
Online shopping has many perks and lets you save money as well as your time all whilst finding something you love to purchase! Here at Raredreamer we recommend our customers to:
- know your measurements in detail: what many customers don't know is that sizing is relative from country to country, design to design and even fabric to fabric. So the best way to buy something that fits you perfectly, is to measure your main body parts such as Bust, Waist, Hips and Shoulders with a body measuring tape which we actually have in stock.
- Take advantage of savings and coupons we provide.
- Always, always, always register, so we can provide you with rewards for every purchase and every action you take on our website. Every 500 rewards equals a $5 coupon which you can use indefinitely.
4. Whats the rewards program like?
We love our customers, and we want you to have fun whilst purchasing what you love. We currently give points for every action our customers take on our website including but not limited to ; making a purchase, liking and following us on social media, leaving us a review, sharing us on your social media and friend referrals. We also gift all of our customers the amount of 200 points on their birthday as well as free shipping for their birthday orders. In order to see the detailed point system of our rewards program you can register and gain access to your rewards. Registration is and always will be free.
